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SOURCE G2 Crowd, Inc.
Halogen TalentSpace scores highest in customer satisfaction in new crowdsourced software rankings on G2 Crowd
CHICAGO, July 24, 2014 /PRNewswire/ -- Based reviews from HR professionals, the inaugural GridSM report for Performance Management Software, announced today by business software review site G2 Crowd, ranks six products to help HR software buyers in their selections.
The GridSM, G2 Crowd's software recommendation engine, factors in customer satisfaction reported by users and vendor market presence determined from social and public data to rank products.
Performance management software is generally designed to align an organization's goals, set company performance standards, and measure employee progress in pursuit of these goals. With performance management software, managers can run performance reviews, set compensation and bonuses, and plan employees' career paths and succession through organizational planning functionality. The six products on the GridSM are all part of larger HR management suites, which offer broader functionality that can manage companies' entire HR operations.
To qualify as a Leader, a product must receive a high customer satisfaction score and have substantial market presence. SuccessFactors and Workday were named Leaders, and High Performers are Halogen TalentSpace and Ultipro, which earned high customer satisfaction scores with a smaller market presence.
As part of the software review process, HR professionals scored specific features of the products they use. Reviews and feedback was the highest-rated feature (80% satisfaction rate), and the lowest-rated feature was career and development planning was the lowest-rated (72% satisfaction rate). Across all performance management products, 77% of reviewers reported the product they use meets their requirements, and on average reviewers are 75% likely to recommend the product they use.
Some highlights from the performance management software reviews on G2 Crowd:
"I have solved numerous business process problems by automating with SuccessFactors. I have also used the PM module and routemap functionality to automate other general HR process not tied to Performance or Compensation planning."
- James Musia, Senior HRIS & Compensation Manager at Aegerion Pharmaceuticals
"Be prepared: [in order] to utilize all of [Workday's] functionality...you should be prepared to standardize business processes as much as possible. Configuration is flexible, but you will need consistent processes to take advantage of all that [the software] offers."
- Krista Davila, Global HRIS Project Manager at Kinetic Concepts
"I [solve many problems on] how to carry our finances using PeopleSoft, [including]...requisitions, purchase orders, and DAL Security. I have realized how important it is to have a software that can easily organize this information together."
- Sonia Fanou, Financial Support Service Representative at the University of Central Florida
"I love that you have the ability to do everything in one spot and pull that information in whatever way you want. For example, you can be in the process of a performance review and pull any notes or documents you have either entered or uploaded into [Halogen Ultipro], and split the screen to see, review or copy information into the performance review. It makes the process so much easier than looking at [handwritten] notes, and so much faster."
- Kathy Abbott-Booth, Senior HR Business Partner at Matheson Inc.
Of the 34 performance management software vendors listed on G2 Crowd, the six ranked products each received 10 or more ratings and reviews to qualify for inclusion on the GridSM. Satisfaction rankings are generated from the user reviews, and market presence is calculated from vendor size, market share, and social impact. Based on a combination of these scores, each software solution is categorized as a Leader, High Performer, Contender, or Niche.
Premium research access can be purchased on the site for $599 and offers the original data for filtering and weighting, as well as individual profiles of each software platform with the most helpful positive and negative performance management software reviews, detailed company information, user satisfaction ratings, feature scores and customer metrics. Future refreshes of the GridSM will provide updated rankings based on the latest reviews and social data.
Be sure to check out the new GridSM for the best performance management software and subscribe to the premium research.
About G2 Crowd, Inc.
G2 Crowd is business software reviews and ratings to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and synthesized social data. Co-founded by the founder and former executives from SaaS leader BigMachines and backed by $4 million in capital, G2 Crowd aims to bring authenticity and transparency to business technology research. For more information, go to G2Crowd.com.
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