Massage Envy Changes Policy/Background Checks

MASSAGE ENVY STRENGTHENS BACKGROUND CHECKS FOR EMPLOYEES AFTER 180 SEXUAL ASSAULT ALLEGATIONS SURFACE

Washington, D.C (WJLA) – A national massage chain is promising changes in how it decides who is allowed to touch its customers.

Massage Envy came under fire last week after Buzz Feed reported more than 180 people have filed sexual assault complaints against the company.

CEO Joe Magnacca says all massage therapists will now undergo annual background checks.

The company hired a third party background screening company that can run checks in real time.

Each of Massage Envy’s almost 1,200 franchisees are also now required to provide law enforcement contact information to any customer who alleges assault.

Magnacca says his company will work with the rape, abuse and incest national network to further improve its policies.

According to Magnacca, massage envy saw a moderate drop in memberships after the allegations were publicized.

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